Answers to questions from users of the site swop.is

1. Where can I track the status of my application?

You can trace the status of the application in the Personal Cabinet in the item "Applications" (login and password from which will be sent to your mail when registering or when first creating an application). Also, we will notify you about the status of the application by mail.

2. Why do I need to verify my card? Where can I track the status of my application?

Verify your card to prevent unauthorized card withdrawals. Unfortunately it is not so hard for hackers to make a duplicate of your SIM card and transfer the money. That's why many exchange services introduced the card verification procedure in order not to be involved in such fraudulent schemes.

3. Why do I need confirmations in the bitcoin system?

When receiving bitcoin coins, the recipient cannot use them immediately. Once a transfer is made, it is sent to the Bitcoin network for execution and must be included in a block in order to become confirmed. The process of including a transfer in a found block is called transaction confirmation. Inclusion in 1 block = 1 confirmation, when there are 2 or more such confirmations the transfer is considered confirmed and swop.is operators, in their turn, process the request. This method was introduced to protect against reuse of the same bitcoins.

4. Additional fees of banks and payment systems.

Payeer:
Fee (0.95%) in Payeer system is charged from the sender.

Sberbank Online:
Fee of 1% in the Sberbank Online system is charged from the sender.

5. The minimum maximum amount of exchange.

The minimum amount of exchange:

RUB from 500 rubles
USD from 3 USD
Bitcoin from 0.001 BTC

Minimum amount of payout

ETH from 0.01
XRP from 20
BTC from 0.004

Maximum exchange amount

RUB up to 300000 rubles
USD up to $3000
Bitcoin up to 15 BTC

6. How long does it take to process an application?

We try to process your request as quickly as possible, on average processing time takes from 5 to 15 minutes if the transfer is made instantly. There are cases of delays in payment systems, unfortunately we cannot influence the speed of such transactions.

7. What is the referral program and how do I earn from it?

Referral program - the program of charging interest from the exchanges of the clients brought by you. In other words, we are happy and ready to share our remuneration with you. Earn money with us. How? Tell about us, share your individual link with your friends and acquaintances, place our advertising material on your sites and get percent from the exchange operations of brought users.

What do I have to do to participate in the program?

It's simple. For that, you must register on the site. Login and password will be sent to the email indicated by you. Your referral link will be in your personal cabinet. The main condition. The program of charge of compensation, works only at transition of your referral on your referral link.

Your percentage of remuneration depends on the referrals brought in:

0,5% from the 1st to the 15th referral
0,7% from the 16th to the 60th referral
0,9% from the 61st referral

Remuneration is calculated on the exchange amount of your referral. If the service has no earnings from the performed exchange, the affiliate commission is not credited. The number of unique clients you attracted must be at least 3 in order to withdraw an affiliate commission. Partner payments are made on any, from the directions offered by the service. The minimum amount of withdrawal of the affiliate commission is 250 rubles.

Q&A